Any family-appropriate swim attire is fine. Comfort and mobility in the water are most important.

Most adult classes are small, typically capped at 4 swimmers per instructor, ensuring personal attention.

Instructors will ask about your goals — whether comfort, stroke technique, or endurance — and tailor lessons accordingly.

Not at all! It’s never too late. Adult lessons can help beginners overcome fear, refine strokes, or prepare for fitness goals.

Yes, adult lessons are available at many schools and are tailored for comfort, safety, and skill development. (Some schools focus on youth only.)

When your child masters all required skills, they’ll receive a certificate of achievement. You can then update your class schedule through the Parent Portal (iClassPro) or with help from our staff. If your preferred class time is full, we’ll place you on a waitlist and your child can continue building skills in their current class until a spot opens.

If your child’s class continues to include peers at a similar level, the instructor may simply begin teaching the next set of skills. If a class change is needed, we’ll help you select a new day/time through the Parent Portal or at the front desk.

Yes. Many children repeat levels and that’s perfectly normal. Our goal is to build lasting confidence and safe swimming skills, not to rush advancement. Some children may plateau or need extra time with certain techniques, and our teachers are trained to keep them motivated and progressing at the right pace.

Your child is continuously evaluated by our instructors and managers. Progress is tracked in the Parent Portal (iClassPro), discussed during Show-offs, and shared on your child’s benchmark card. Once all skills for a level are mastered, your swimmer will officially advance to the next level.

Every child progresses at their own pace. Some skills may come quickly, while others take time and practice. What’s most important is that your child builds a strong, safe foundation before advancing. On average, most swimmers spend several months in each level.

You’re welcome to share your preference, and we’ll do our best to accommodate. However, requests are not guaranteed due to scheduling and availability. Regardless of the instructor, you can trust that all teachers are trained to the same high standard and follow our proven curriculum.

We do our best to keep class assignments consistent because we know trust and comfort matter to children. However, substitute teachers may occasionally step in due to vacations, illness, or schedule changes. All substitutes are fully trained to deliver the same high-quality experience.

While we always aim to run every scheduled class, we may consolidate classes with only 1–2 students to ensure a great group experience. If this happens, we’ll work with you to find the best alternative.

Most months include 4–5 lessons, depending on the calendar. If a lesson is canceled due to a facility closure, a make-up will be provided.

Yes, swim lessons are scheduled for a set day and time each week so your child has consistency with their class and instructor. If your schedule changes, we’re happy to help you transfer into another available class.

Yes! Many families choose multiple lessons per week. More frequent lessons can help children progress faster, build stronger skills, and maintain confidence in the water.

Learn-to-swim classes are intentionally small, with a maximum of 4 students per instructor. Parent-participation classes may have slightly higher ratios since parents are in the water with their child.

Yes! Many families begin with private lessons to build comfort, then transition to group classes when ready.

Most group swim lessons are 30 minutes long. Through experience, we’ve found this is the perfect amount of time for children to stay engaged, practice skills, and learn effectively without becoming tired or overwhelmed.
Baby and toddler classes are 30 minutes.
Swim team practices are longer (usually 60 minutes).
Private lessons may be shorter (around 20 minutes), since the one-on-one format means children are swimming the entire time without breaks.

Progress looks different for every child, but many swimmers see noticeable improvements in technique, confidence, and overall swimming ability thanks to the consistency of daily practice.

Clinics use the same proven SwimSure™ curriculum as our regular classes, focusing on water safety, stroke technique, and skill development. The difference is the intensive daily schedule, which often leads to quicker progression.

Regular Lessons: Held once a week, providing steady, consistent progress over time. Swim Clinics: Daily lessons over the course of one week, creating an intensive learning experience that helps skills “click” faster.

Clinics are available for children ages 3 and up. Swimmers are grouped by both age and skill level to ensure instruction is appropriate and effective.

Absolutely! Swim Clinics are a great complement to regular weekly lessons, offering extra practice that can accelerate progress.

You can use our online swim assessment tool or ask our front desk team for guidance. We’ll make sure your child is placed in the level that best matches their age and skills within our step-by-step curriculum.

Every child progresses at their own pace depending on comfort level, age, frequency of lessons, and practice outside of class. With consistent attendance and encouragement, most children build water safety skills within a few months and continue developing toward full swimming independence over time.

Babies are naturally comfortable in water, it’s a familiar environment from the womb. Starting early helps prevent fear, builds coordination, and makes water safety part of normal development. Younger children also adapt more easily and enjoy the buoyancy of the pool. Children under 5 are at the highest risk around water, so early lessons provide the strongest foundation for safety. That said, it’s never too late, swimmers of any age can benefit from lessons.

Children can begin swim lessons as young as 2 months old. Many families choose to start around 6 months, once babies can hold their heads up independently. The important thing is to start early so your child grows up comfortable and confident in the water.

Swimming is a lifelong safety skill, not a seasonal activity. We encourage families to think of lessons as a long-term commitment — just like school or other sports. Consistent, year-round participation ensures progress doesn’t stall and skills don’t fade.

Children should remain in lessons until they can comfortably and confidently swim the length of the pool using multiple strokes (typically freestyle and backstroke). For many families, that means staying in lessons for several years, often through preschool, elementary, and even into stroke clinics or swim team.

Every child learns at their own pace. Factors like comfort in the water, listening skills, prior experience, and even separation anxiety can affect how quickly a child progresses. Swimming is not a skill that can be mastered in just a few lessons — it requires time, consistent practice, and patience.

Our instructors use a structured curriculum and monthly evaluations to ensure each child is on track. Some children may show progress in a matter of weeks, while others need several months or more to become fully confident and safe in the water. What’s most important is steady, ongoing participation so your child continues building skills without regression.

No, we do not teach ISR. Our philosophy is rooted in a gentle, nurturing approach that builds both safety and a lifelong love of the water.

While we agree that water safety is essential, we do not use back-float “drown-proofing” methods. Instead, we teach infants and toddlers to swim using proven, developmentally appropriate techniques. Our curriculum includes core safety skills such as rollover breathing and self-rescue, but taught in a way that empowers children without causing fear or trauma.

For more than four decades, our gentle methods have successfully taught thousands of children to not only recover from accidental falls into the water, but also to feel confident, safe, and happy while swimming.

Three times a year, swimmers participate in a special lesson focused on boat safety. During this class, children practice important skills such as:
Putting on and swimming in a life jacket
Floating in a life jacket
Yelling for help if needed
Learning what to do (and not do) if they see a friend in trouble
These lessons are fun and engaging — children even get to sit in a blow-up boat — while also teaching vital lifesaving skills.

Our curriculum is built on two core water safety skills that every child practices from their very first lessons:

Jump-Turn-Swim (JTS): Children learn to enter the water, turn around, and swim towards what they last saw. This teaches them to find the closest point of safety, not just swim toward where they came from.

Roll-to-Backfloat: Children practice rolling onto their back to take a breath and rest before continuing to swim. This technique is developmentally appropriate for younger swimmers and helps them build confidence to pause, breathe, and keep going.

Together, these dual safety skills give children the tools to handle a variety of real-world water situations.

To reinforce the importance of water safety, every class begins with a simple Safety Pledge. This fun, engaging routine helps remind children of the rules and why water safety matters — building lifelong safe habits from the very start.

Held three times a year, Clothesline Day gives children the experience of swimming while fully clothed. At the beginning of class, swimmers practice the Jump, Turn, Swim safety skill while wearing a set of clothes over their swimsuit. This helps them understand what it feels like to be in the water unexpectedly and builds confidence in handling real-world water safety situations — all in a safe, nurturing environment.